How to solve shopify HTTP ERROR 431

created at 12-29-2021 views: 2


Sometimes when we operate the shopify backend, we can’t open it directly, prompting HTTP ERROR 431, as shown in the figure below, is the shop blocked? No, see how the official shopify staff responded.

error page


  1. First, make sure that there is no problem with shopify status, you can check here

  2. Based on the information provided, it sounds like this may be a browser-specific problem. Is this the same on other devices? If not, it is recommended:

  3. Clear the cache and cookies on the browser. After this, restart the browser completely to view your collection page again.

  4. It is also important to ensure that you have not enabled any firewalls or pop-up blockers on your device.
created at:12-29-2021
edited at: 12-29-2021: